Is there something you want to know about Small Beer or our delivery service? On this page, you will find the answers to the questions we are asked most frequently.
If you can't find an answer to the question that's on your mind, please contact us and a member of the Small Beer team will get back to you. We have also collated a list of helpful resources below:
DELIVERIES & CUSTOMER SERVICE
How long does delivery take?
We offer three-day delivery on all our products to customers in England, Scotland, Northern Ireland and Wales. It's likely that your delivery may arrive much quicker than this. In fact, 98% of UK orders placed before 2pm are delivered by our courier (DHL) to customers the next working day.
Where is my order?
If you placed an order more than three days ago but it hasn't arrived, please contact us directly and quote your order number
What happens if my beers arrive damaged?
It's unfortunate that sometimes our products are damaged or broken during transit - particularly when there is glass and liquid involved. If this has happened to you, please contact us directly and quote your order number.
Do you deliver Small Beer to Europe?
All of our Small Beer bottles, including our mixed cases as well as our craft beer gift pack, are available for delivery from our website to the following countries in the European Union:
- Republic of Ireland
Shipping prices for orders to Europe are calculated once you have confirmed your address on the checkout page. Unfortunately, we are not currently able to deliver ours cans, mini kegs or merch items outside of the UK right now.
Do you deliver Small Beer to the US?
Sorry, but orders from the Small Beer webshop are not eligible for delivery to the US or anywhere else in North America at present.
What are your Christmas delivery times?
As of our orders are delivered by courier (DHL), deliveries can take a little longer to arrive during December and other busy periods. Check back later in the year for more information around Christmas 2023 deliveries.
ENJOYING SMALL BEER
Is Small Beer available on draught?
We love drinking Small Beer on draught. Check out our list of stockists and use the map tool to see which pubs near you are currently pouring pints of Small Beer.
Can I buy Small Beer in my local supermarket or bottle shop?
Small Beer is available to buy in branches of Waitrose and Majestic across the UK. You can buy our entire range of beers from our official website or order online from Ocado or Amazon. Our list of stockists also includes an up-to-date list of retail outlets in the UK that stock Small Beer.
Can I visit the Small Beer brewery?
You can enjoy a pint of Small Beer in our brewery taproom in South Bermondsey from Wednesday to Sunday. If you're also interested in how we brew our beer, you can book a brewery tour from £15 per person.
Is Small Beer vegan?
Yes, all of our beers are suitable for vegans. We don't use lactose, finings or any other ingredients that are derived from animal-based sources in our beers.
Is Small Beer gluten free?
Our cans of Small Beer IPA are gluten free, as the beer contains less than 20 ppm (parts per million) gluten.
The other beers in our range do not contain less than 20 ppm gluten, so they cannot be classified as gluten free.
However, as we cold-condition - or 'lager' - our beers for a minimum of six weeks they contain naturally lower levels of gluten compared to most beers. This means that Small Beer Lager can be classfied as low gluten, as it contain less than 100ppm gluten. While this may be beneficial to people who wish to reduce gluten in their diet, it is not suitable for coeliacs.
How much alcohol is in Small Beer?
All of our beers are brewed below 2.8% ABV, which means that for every 100ml of liquid in a bottle or can of Small Beer, there is less than 2.8ml of alcohol. This is much less alcohol than is contained in most beers, which are typically brewed around 4.5% ABV or higher.
You can read our guide on units of alcohol to better understand how Small Beer stacks up, but if you want the quick stats, all of bottles and cans contain less than a single unit of pure alcohol.
How many calories are in Small Beer?
The whole Small Beer range is low in calories and due to the way they are brewed, our beers naturally contain fewer carbs and sugars compared to most other beers. As an example, Small Beer Lager contains just 77 calories in a bottle or 125 calories in a pint, which is drastically lower than most beers. Read our guide on beer calories to understand more around this topic.
Where is Small Beer brewed?
Small Beer is brewed entirely in our brewery in South Bermondsey, which helps to reduce our carbon footprint and boost our sustainability credentials. The recipes were developed by our co-founder Felix and our beers are now primarily brewed by our head brewer Ben.
How is Small Beer brewed?
Our brewery in South Bermondsey is home to a bespoke brewing kit, which was built exclusively to produce lower alcohol beer up to 2.8% ABV. We only use natural brewing ingredients in our beers. As well as malted barley, hops yeast and water, you won't find anything in our beers other than oats, rye and wheat.
Without giving too many secrets away, our beers are conditioned - or 'lagered' for a minimum of six weeks - which is when they develop their undeniably clean yet pronounced flavour profiles. If you are interested in learning more about our brewing process, you can book yourself onto a brewery tour in Bermondsey.
Do you reduce the alcohol in your beers?
Our bespoke brewing kit allows us to brew our beer to strength, which means that we don't do anything to remove or lower the alcohol content that occurs during fermentation. Unlike other breweries, we don’t dilute or dealcoholise our beers, simply because we never compromise on flavour.
How sustainable is Small Beer?
Sustainability is at the heart of everything we do, which is why we were so immensely proud to become the first London brewery to gain B Corp certification. All the electricity in our brewery comes from the wind, sun and sea. We have also managed to save over 6.5 million litres of water due to our innovative dry floor policy. You can read more about what makes our brewing process so eco friendly on our dedicated sustainability page.